01Information we collect
When you submit an enquiry, we may collect your company name, contact name, job title, work email, phone number, country or region, target market, customer type, selected products, expected quantity, launch timing, customisation interests and any notes you provide.
02How we use it
We use enquiry information to understand your buying requirements, prepare relevant product information, respond to your request and manage the resulting business relationship. We do not use submitted information for unrelated consumer marketing.
03Buyer access
If you activate a buyer access code, an essential signed cookie keeps that browser authorised for up to 30 days or until the issued access expires or is withdrawn. The cookie is used only to control access to protected product previews.
04Enquiry list storage
Products added to your enquiry list are stored in your browser until you remove them, submit the enquiry or clear the browser’s local website data. This list is sent to Gold Talent only when you submit the enquiry form.
05Cookies and analytics
The website uses the essential buyer-access cookie described above and privacy-conscious first-party analytics. We record page paths, approximate country, referral source and product interactions to understand buyer interest and enquiry conversion. A technical identifier derived from network and browser information is stored only as a one-way hash; we do not use advertising cookies or third-party behavioural analytics. Analytics records are retained for up to 12 months.
06Storage and sharing
Enquiry information is stored in the website’s protected server records and is intended for authorised Gold Talent personnel handling buyer enquiries. We do not sell enquiry information. Service providers used for hosting, email or business systems may process information only where needed to operate those services.
07Retention and your choices
Information is kept only for as long as reasonably needed to respond to the enquiry, manage a potential or active business relationship, and meet applicable record-keeping obligations. You may ask Gold Talent to correct or delete information, subject to applicable legal requirements.
08Contact
For a privacy question or request, contact your Gold Talent sales representative or use the website contact address: [email protected].